Shipping policy

Shipping

Delivery time frames.

  • Once you have received your shipping notification, please allow:

    • Metro delivery within 3-5 business days
    • Regional delivery within 7-10 business days
    • Remote delivery within 14-20 business days

    All deliveries are subject to potential delay in areas impacted by flooding and other events.

    Please allow up to 2 days to process your order. Unless you have request overnight in which case it will be sent same day. Once your order is shipped you will receive an email with tracking information. It can take up to 24 hours after you receive your shipping notification for your tracking details to become active with the courier.

    We always strive to ensure on-time delivery, but there may be instances when packages may be delivered past the estimated date. 

  • We will go out of our way to make sure that the goods are packaged properly, after all we are audio enthusiasts and we are passionate in what we do.  We recommend you take out insurance at time of purchase for peace of mind as we will not be responsible for items damaged in transit.